Top Fixes When LTE/VoLTE Is Not Showing on Your Phone

Ever picked up your phone and noticed LTE/VoLTE is not showing It’s one of those small things that can be super annoying, especially when you’re trying to make a quick call or use the internet. You might restart your phone, move around for better signal, or check your SIM, but that icon still refuses to appear.

In this guide, you’ll see the simple reasons why LTE or VoLTE might vanish and the easy steps to fix it. Whether you’re on Android or iPhone, we’ll walk you through quick settings checks, network tips, and tricks to keep it from disappearing again so you can stay connected without the stress.

What is VoLTE?

VoLTE lets you make clearer voice calls over a 4G network while using the internet at the same time. It’s available on most modern phones and supported by many carriers.

Some older or certain Android models may not have VoLTE, but you can check in your settings or update your software to enable it.

Emergency calling

Some phones can make emergency calls using VoLTE, but not all. On Telstra’s network, your device must support VoLTE emergency calling to dial 000. If it doesn’t, you won’t be able to make that emergency call.

Which devices are compatible?

To use VoLTE, you need a 4G phone or wearable that supports VoLTE. It must work with the 4G 700 MHz (B28) band, and the 4G 1800 MHz (B3) band is optional. Devices sold by Telstra after January 2019 already support VoLTE without extra setup. If your device wasn’t purchased from Telstra, you may need technical help to enable VoLTE.

VoLTE compatible devices

Not all phones support VoLTE, and it only works if your carrier supports it too. Most newer smartphones, like iPhone 6 and above or recent Android models, have it built in.

To use VoLTE, you’ll need a compatible device, a 4G-enabled SIM, the latest software update, and network support for HD calling over LTE.

How do I enable VoLTE on my mobile phone?

To enable VoLTE, your phone must be 4G-capable, support VoLTE, and work on the right network bands mainly 700 MHz (B28) and optionally 1800 MHz (B3). iPhones need the latest iOS and carrier settings, and on 5G models, VoLTE is usually enabled automatically. If your device wasn’t purchased from Telstra after January 2019, you may need technical assistance to check compatibility.

Quick steps for iPhone:

• Update iOS to the latest version
  
• Update carrier settings (Settings > General > About)
  
• Go to Settings > Mobile > Mobile Data Options > Enable 4G > Voice & Data
  
• Turn on VoLTE (if available)
  
• Wait up to 4 hours for activation

For Apple compatible devices

• Update your iPhone to the latest iOS via Settings > General > Software Update.
  
• Check and update carrier settings in Settings > General > About (look for Service Provider update).
  
• For 4G iPhones:
  
  • Go to Settings > Mobile > Mobile Data Options > Enable 4G > Voice & Data.
    
  • Turn on VoLTE if the option appears.
    
• For 5G iPhones, VoLTE is enabled automatically.
  
• VoLTE activation usually happens within a few hours after setup.

VoLTE International roaming

When traveling abroad, some people find that LTE/VoLTE is not showing because their phone doesn’t support VoLTE roaming or the local network isn’t compatible. In many countries, 2G and 3G networks are already shut down, so VoLTE is the only way to make calls, including emergency calls, while roaming.

To use VoLTE internationally, your device must have VoLTE roaming capability and work with your carrier’s partner networks in that country. A phone that works for VoLTE at home may not always work for VoLTE roaming overseas.

International roaming isn’t available in every country, and even in supported locations, services like calls, SMS, MMS, and mobile data can vary depending on the network and your phone. It’s always best to check your carrier’s supported countries and device list before you travel to avoid issues.

Making emergency calls while overseas

When overseas, your phone must support VoLTE Emergency Calls or you might not reach emergency services without 3G coverage.

Telstra confirms all devices launched after 1 July 2022, and some earlier models, have this feature.

VoLTE International Roaming capable devices

Some phones can use VoLTE while traveling abroad, but not all devices support it. To work, your phone must be VoLTE-enabled and your mobile carrier must have agreements with carriers in the country you’re visiting. Even if your phone supports VoLTE at home, it might not work overseas without proper network compatibility.

Before you travel, check with your carrier to confirm if your device is listed as VoLTE international roaming capable. You may also need to update your phone’s software and enable VoLTE in the mobile network settings. This ensures you can make clear calls and use data without switching to older 3G or 2G networks while roaming.

Benefits of Using VoLTE

There are several perks that come with using VoLTE on your phone. Let’s discuss them.

High Definition Call Quality

One of the biggest benefits of 4G VoLTE is its crystal-clear voice quality. Unlike older 2G and 3G networks, it delivers conversations that sound more natural and lifelike.

In fact, VoLTE can make calls up to three times clearer than 3G and six times clearer than 2G. This means you can hear every word with less background noise and distortion.

Good Battery Life

Without VoLTE, your phone may switch from 4G to 3G when you make or receive calls. This constant network change uses more power and drains the battery faster. Over time, it can noticeably shorten your phone’s daily battery life.

With VoLTE, your phone stays connected to 4G even during calls. This reduces power usage and keeps your battery lasting longer throughout the day. It’s a simple feature that makes a real difference in battery performance.

More Coverage and Better Connectivity

VoLTE calls connect much faster than traditional 2G or 3G calls sometimes in half the time. This makes starting a call feel almost instant.

Many 4G networks run on the 800 MHz spectrum, which offers broader coverage than older networks. It’s designed to reach more areas, even those far from cell towers.

This spectrum can also pass through walls and large structures with ease. That means you can still get a strong signal in basements, tall buildings, or other tricky locations.

Multitasking

With VoLTE, your phone stays on the 4G network even when you’re on a call. This means you can still browse the internet, download files, or use apps without any slowdown. Without VoLTE, calls switch your phone to 3G, which makes data much slower and limits what you can do while talking.

Video Calls Over VoLTE

With 4G VoLTE, you can make video calls straight from your phone’s built-in dialer without installing extra apps like Skype or Zoom. This makes it faster and easier to connect, especially if both you and the other person have VoLTE-enabled devices.

Another plus is that VoLTE video calls use very little data compared to many third-party apps. They also tend to be more battery-friendly, so you can chat longer without worrying about draining your phone.

Limitations of VoLTE Services

VoLTE offers great features, but it’s not perfect. It can have issues like limited coverage in some areas, meaning the service may not work everywhere. It also depends heavily on your phone and network being compatible. In places with weak 4G signals, call quality might drop or the service might switch back to 3G or 2G. Additionally, some carriers may not fully support VoLTE, which can limit its use.

HD Calls Limitations

HD calls only work when both people have VoLTE turned on. If one phone doesn’t support VoLTE, the call will drop to normal quality instead of HD.

Requires Internet

VoLTE calls only work when your phone has a data connection or a strong 4G signal. Without that, you won’t be able to make HD calls or use mobile internet at the same time.

Handset Support Needed

Some phones can use VoLTE, but not all. Older models might not support it at all, while newer ones may need a software update to turn it on. Even if your phone is capable, the feature might be disabled until you enable it in settings or update your device.

How to Turn VoLTE On or Off on Your Smartphone

Turning VoLTE on or off is simple and can be done directly from your phone’s settings. The only requirement is that your device supports 4G VoLTE, which some phone makers or carriers may label as “HD calls.”

If you notice a VoLTE1 icon, it means VoLTE is active for SIM 1, while VoLTE2 means it’s active for SIM 2. These icons help you know which SIM is using Voice over LTE for calls.

How to Disable VoLTE on Android

Before disabling VoLTE on Android, check if it’s active by looking for the VoLTE icon in your phone’s status bar near the signal bars. This confirms the feature is currently enabled.

To turn it off, go to Settings and open Connections > Mobile Networks (menu names may vary by device). Select your primary SIM, find the VoLTE toggle, and switch it off. You can turn it back on anytime by following the same steps.

How to Disable VoLTE on iOS

If LTE/VoLTE is not showing on your iPhone and you want to disable VoLTE, you can easily do it through your phone’s settings. Just go to Settings, then Cellular or Mobile Data, and open Cellular Data Options or Mobile Data Options. From there, tap Voice & Data and toggle the VoLTE option off.

Keep in mind, if your iPhone uses two SIM cards, these steps might vary slightly, but you’ll still find the setting in the same area. When you want to enable VoLTE again, just follow the same steps and turn it back on. This simple process can help fix issues when LTE/VoLTE is not showing properly

Reasons Why Users Disable VoLTE Services

Many users disable VoLTE because HD calls use more battery, which can quickly drain phones with weaker batteries. Also, VoLTE needs a strong 4G or data connection to work, so it might not be reliable in areas with poor network coverage.

Another reason is that VoLTE only works if both people on the call have it enabled. If the other phone doesn’t support VoLTE, the call will just be standard quality. Plus, not all phones support VoLTE, so some users can’t even turn the feature on.

Deactivating VoLTE on Your Smartphone

To deactivate VoLTE on your smartphone, you usually need to open the mobile network settings. On Android phones, look for the HD call or VoLTE option and switch it off. For iPhones, you can disable VoLTE by turning off the Voice & Data feature under Mobile Data settings. If LTE/VoLTE is not showing, this step can help you troubleshoot or reset your connection.

This process is quite similar on most phones, including TECNO and other Android brands, though the exact names might be a little different. Turning off VoLTE stops calls from using the LTE network, which can help if you’re having problems with call quality or connection.

How to remove VoLTE on my phone for Android

To remove VoLTE on an Android phone, go to Settings > Connections > Mobile networks, then select LTE/4G and toggle the switch off. This will disable VoLTE, and your phone will no longer make HD calls. Keep in mind, some devices might not show this option at all if the feature isn’t installed.

How to remove VoLTE on my phone for iOS

On iPhones (iPhone 6 and above), you can easily disable VoLTE to stop LTE calls while keeping mobile data active.

Steps to turn off VoLTE on iOS:

• Go to Settings
  
• Tap Mobile → Mobile Data Options
  
• Select Enable LTE
  
• Choose Data Only

Read More: Technology Falcon

What Is VoLTE on My Phone and What Are Its Benefits?

VoLTE explained

If LTE/VoLTE is not showing on your phone, it means your calls aren’t using the faster 4G network and may fall back to older 2G or 3G connections. VoLTE uses digital data packets to carry your voice, which improves call quality and connection speed. Both your phone and the network need VoLTE support to make it work.

To fix this, check your phone’s settings and look for the VoLTE icon to turn it on. Most modern 4G networks support VoLTE, so once it’s enabled, your calls and video calls will be clearer and faster without switching networks.

Benefits

VoLTE lets you make HD calls, giving you much clearer sound than 2G or 3G networks. This means your conversations with friends, family, or work contacts sound sharper and more natural.

It also provides stronger coverage and faster connectivity. Thanks to the 4G network’s higher spectrum, you’re more likely to get a stable signal, whether you’re on a high floor or in a basement.

Another advantage is built-in video calling. With VoLTE, you can make video calls without needing extra apps, and it uses minimal data compared to third-party services

Fixes to Apply in LTE/4G-5G/VoLTE errors

Turn On and Off Airplane Mode

A quick way to fix LTE/VoLTE not showing is by using Airplane Mode. Turn it on and wait a few minutes until your network bars disappear, then switch it off. This small step can often help your phone reconnect to the network and bring back the missing LTE or VoLTE icon.

Reselecting Preferred Network Connection

Sometimes your phone stops showing 4G because the Preferred Network Connection automatically switches to 3G or 2G when the signal is weak. You can fix it by adjusting your network settings:

• Go to Settings > SIM & Mobile Data > Default SIM
  
• Tap Preferred Network Type
  
• Select a combined option like 5G/4G/3G/2G instead of only 4G
  
• This keeps both data and voice calls stable without interruptions
  

Enabling VoLTE From Mobile Settings

If VoLTE stops showing on your phone, it’s often due to settings issues. To enable it, go to Mobile Settings, select your SIM card and Mobile Data, and then tap on Enable VoLTE Calls. This will make the VoLTE icon appear and allow you to make HD calls over the LTE network again.

At last, Reset Network Settings to Fix All Network Problems

Resetting your network settings can fix many connection problems without deleting your personal data. To do this, go to Settings > Additional Settings > Backup & Reset, then select Reset Network Settings and confirm. This restores your phone’s default network settings recommended by the manufacturer, which often resolves LTE, VoLTE, and other network issues.

Quick Ways Fix LTE/VoLTE Not Showing On Your Device

Here’s the same summary in easy-to-read bullet points:

• Make sure your device supports LTE/4G/5G/VoLTE.
  
• Keep your phone’s software up-to-date.
  
• Check that network settings are set to a mode supporting LTE/VoLTE.
  
• Confirm LTE/VoLTE coverage is available in your area.
  
• Verify your SIM card supports LTE/VoLTE.
  
• Ensure your carrier has activated LTE/VoLTE service for your device.
  
• Make sure your account is in good standing and there are no network restrictions or locks.
  
• Move to an area with better signal if needed.
  
• Check for carrier network outages or technical issues.
  
• Inspect your device’s antenna for any damage or malfunction.

VoLTE Has Its Perks and Drawbacks

When LTE/VoLTE is not showing, it can be frustrating because this feature usually lets you make clearer, high-quality calls over your mobile data. Missing it means you might not get the benefits of faster, smoother calls and reliable connectivity.

Sometimes carriers shift users to Wi-Fi Calling, which works over Wi-Fi instead of mobile data. With 5G rolling out, new technologies could eventually replace VoLTE, so knowing why LTE/VoLTE is not showing helps you stay connected and avoid surprises.

What Happens If I Turn off VoLTE?

If you turn off VoLTE, your phone will no longer support HD voice or video calls. Your internet will slow down because it will switch from 4G to the slower 3G or 2G networks. In short, disabling VoLTE can lower both call quality and data speed.

Read More: Technology Falcon

FAQ’s 

Why is my VoLTE not showing?

Your LTE/VoLTE is not showing because it may be turned off, unsupported by your device, or not available with your carrier.

How to enable VoLTE LTE?

Go to your phone’s mobile network settings and toggle VoLTE or LTE on.

Why is my LTE not showing?

LTE might not appear if your device is set to 3G/2G, VoLTE is off, or coverage is poor.

Why has VoLTE disappeared?

VoLTE can disappear due to software updates, SIM changes, or disabled settings.

How to test if VoLTE is working?

Make a call while LTE is active and check if the VoLTE icon appears.

Conclusion

If you’ve noticed that LTE/VoLTE is not showing, following the simple steps in this guide can help you quickly restore it. By checking your settings, ensuring device compatibility, and confirming carrier support, you can enjoy faster internet and HD calls without any hassle.